TikTok is announcing today that it is taking some small steps to try and help those who are affected by an eating disorder. To do this, it is partnering with National Eating Disorders Association (Or NEDA) is to do an Eating Disorder Awareness Week, and implement two new features aimed at providing resources and support to those who need it.
If a user searches Tikkok for terms such as “prana” (short for “pro-anorexia”), or “eating disorder”, the app will now show NEDA’s phone number as well as support resources. Currently, finding the terms only shows the support number, but the new interface will also provide users with advice on how to deal with an eating disorder.
The company also plans to put a PSA on the pages of the hashtag that could potentially contain trigger content, such as pages for #WhatIEatInADay. The PSA will include a link to NEDA’s helpline, as well as many users can text for crisis support.
TikTok is facing the same problem as many other social media apps: how do you prevent your users from posting or stumbling over potentially triggered and harmful content? TIC Toc Have tried to deal with the eating disorder stuff in the past, But Users report that it still shows. While today’s announcement doesn’t really touch on moderating content, hopefully it can help make it easier for those who need help to achieve it.